Radan ISP Manager

Dashboard

Loading workspace

Login to view customer payment and live service summary.

Billing overview

ISP

Create ISP

Company details

ISP company name Owner name Mobile number Email Address GST number Number of customers

Billing and support

Default currency Billing cycle Payment mode Support contact

ISP admin login

ISP admin username ISP admin password Confirm admin password

Assign ISP menus

Authentication

Auth type Azure Tenant ID Azure Client ID Azure Client Secret

ISP

View ISP

All registered ISPs on this server

Company	Owner	Mobile	Email	Zones	Auth	Details	Action

ISP

Edit ISP

Company details

ISP company name Owner name Mobile number Email Address GST number Number of customers

Billing and support

Default currency Billing cycle Payment mode Support contact

ISP admin login

ISP admin username New admin password Confirm new password

Assign ISP menus

Authentication

Auth type Azure Tenant ID Azure Client ID Azure Client Secret

Plan

Add Plan

Plan will be saved under the selected ISP in the top dropdown.

Plan

View Plan

Plans listed for selected ISP

Plan

Edit Plan

Expiry Rule

Add Expiry Rule

Expiry rule will be assigned under the selected ISP.

Expiry Rule

View Expiry Rule

Rules listed for selected ISP

Admin

Create Employee

Admin

View Employee

Admin

Assign Role

Select one ISP admin and update menu access

ISP admin

Customer onboarding

Add User

Complete the customer profile in three steps. You can go back anytime before saving.

Draft registration

Step 1

Personal Information

Customer identity and service address

First name * Middle name Last name Date of birth * Gender * Customer profile Mobile number * Email ID * Alternate mobile Installation address *

Step 2

Plan Information

Login, zone, billing mode, and selected package

Zone * Plan * Payment mode * Login ID * Password * Confirm password * Connection type Last mile connectivity Building / flat Remarks

Step 3

KYC Information

Upload proof documents and finish customer registration

Aadhaar / document number Address proof type * Aadhaar / ID proof upload Address proof upload Application form upload User photo

Note - Upload PDF/JPG/PNG files up to 1 MB where possible.

Step 4

Application Form Details

Billing party, site contact and order details printed on the CAF

Billing party

Billing address Billing city Billing pin/zip Billing state Billing country GST number Billing contact person Billing contact number Billing email

Installation site

Installation city Installation pin/zip Installation state Installation country Site contact person Site contact number Site email

Order details

Order type Service type Customer PO no PO date One time cost IP pool required Purpose of services IP justification

Signing authority

Signing authority name Designation

Customer

View Customer

Pending KYC customers stay suspended until approved

Name	Account No	Contact	Zone	Plan	KYC	Status	Usage	Update	Action

Customer

Edit Customer

Customer name Router username New router password Confirm new password Plan Zone Payment mode Status Date of birth Mobile number Email ID Aadhaar number Address proof document Installation address

Application form (CAF) details

Gender Customer profile Alternate mobile Connection type Last mile connectivity GST number Billing address Billing city Billing pin/zip Billing state Billing country Billing contact person Billing contact number Billing email Installation city Installation pin/zip Installation state Installation country Site contact person Site contact number Site email Order type Service type Customer PO no PO date One time cost IP pool required Purpose of services IP justification Remarks Signing authority name Designation

KYC documents

Replace Aadhaar card Replace address proof Replace application form

Customer

Live Customer Log

Refreshes automatically while this page is open

KYC

Verification Pending

Review customer documents, then approve to activate browsing

Hotspot

Add Hotspot Plan

These plans are shown on the public captive portal when an inactive visitor connects to open Wi-Fi.

Hotspot

View Hotspot Plans

Plans visible on captive portal

Hotspot

Recharge Report

Paid hotspot signups and KYC details

User	Plan	KYC	Payment	Validity	Device	Usage

Hotspot

Active Sessions

Current paid, verified and unexpired sessions

Zone

Add Zone

Zone

Edit Zone

Zone

View Zone

IP Network

Add IP Pool

Save to database with optional MikroTik sync

Zone *Site *Name of pool *IP version *Pool type *IP category *Network address / IPv6 prefixNetmask / prefix *

IPv4 /24: 255.255.255.0 · 256 total addresses · 254 normally usable

IPv6 pool length *Pool start *Pool end *InterfaceAuto update MikroTikMerge with defaults and save *

Enter the pool range and save.

IP Network

View IP Pool

IP Network

Assign Static IP

IPv4 and IPv6 supported

IP Network

View Assigned Static IP

Admin onboarding

Add Admin

Create the administrator profile, access, contact information and KYC in four steps.

New administrator

Step 1

Admin Details

Identity, ISP, role and login password

UsernameAdmin typeAdmin roleAssigned ISPStatusPasswordConfirm password

Step 2

Access Information

Login channels and assigned menu permissions

Web accessMobile app access

Menu rights

Step 3

Contact Information

Contact details and ISP licence

EmailMobile numberAlternate numberAddressISP licence number

Step 4

KYC & Save

Upload verification documents and save the administrator

ID proof imageAddress proof imageGST numberGST document

Each uploaded document must be 2 MB or smaller. GST details are optional.

Complete KYC information, then save all.

Admin

View Admin

Site Manager

Add / Edit Site

Configure site information, MikroTik settings and site administrators.

Zone site

Step 1

Site Info

Basic site identity and parent Zone

Site nameSite domainSite statusUnder Zone

Step 2

Site Settings

MikroTik and RADIUS configuration

Router brandRouter public IPRouterOS API hostRouterOS API portRouterOS usernameRouterOS passwordBandwidth interfaceRADIUS shared secretRADIUS server IP/address

Step 3

Site Admin

Assign existing ISP administrators to this site

Under FranchiseeSite AdministratorSite Field EngineerSite Sales ExecutiveSite Payment CollectorSite Customer Care

Complete all three pages, then save the site.

Zone sites

Sign in to manage ISP registrations

Loading workspace

Create ISP

Company details

Billing and support

ISP admin login

Assign ISP menus

Authentication

View ISP

Edit ISP

Company details

Billing and support

ISP admin login

Assign ISP menus

Authentication

Add Plan

View Plan

Edit Plan

Add Expiry Rule

View Expiry Rule

Create Employee

View Employee

Assign Role

Add User

Personal Information

Plan Information

KYC Information

Application Form Details

View Customer

Edit Customer

Application form (CAF) details

KYC documents

Live Customer Log

Verification Pending

Add Hotspot Plan

View Hotspot Plans

Recharge Report

Active Sessions

Add Zone

Edit Zone

View Zone

Add IP Pool

View IP Pool

Assign Static IP

View Assigned Static IP

Add Admin

Admin Details

Access Information

Menu rights

Contact Information

KYC & Save

View Admin

Add / Edit Site

Site Info

Site Settings

Site Admin

View Site